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Frequently asked questions

Quick answers before you dive in. AI feedback and practice content are for study only — not official VCAA assessment.

Is this officially VCAA?

No. Study Shesh is independent study support. VCAA does not endorse this product. Exam criteria are interpreted for practice purposes only.

Do I need an account?

You can explore much of the app as a guest. Creating an account saves progress across devices and unlocks billing-related features when you subscribe.

How does AI essay feedback work?

You paste or write a response; the app sends it to our AI pipeline with VCE-style rubric guidance. Output is indicative only — always follow your teacher's advice for school-assessed work.

Can I get a refund?

Paid plans are handled through Stripe. Use the billing portal from your account menu, or contact support with your subscription email if something went wrong.